Windows users worldwide are experiencing the ‘Blue Screen of Death’ (BSOD) error after the latest update from Crowdstrike. This widespread issue is impacting various sectors, from airports to emergency services. Crowdstrike is working to fix this problem, as announced on their support page.
Blue Screen Issues in Windows
This widespread Windows bug is causing thousands of users’ systems worldwide to enter ‘recovery’ mode, displaying a blue screen with an error message known as the ‘Blue Screen of Death’. Reports indicate that this issue has affected airports, government offices, media outlets, businesses, and even emergency services.
Social media users are sharing screenshots of their PCs displaying the blue screen with the message, “It looks like Windows didn’t load correctly. If you’d like to restart and try again, choose Restart my PC below.”
Why Are There Blue Screen Errors in Windows?
According to an official Microsoft blog post, the blue screen error occurs when there is a serious problem that causes Windows to shut down or restart unexpectedly. This problem can be caused by software or hardware issues.
However, in this case, Crowdstrike acknowledges that the Windows issue is caused by an update they released on Friday. In a statement on their support page, the company stated that their engineering team is working to resolve the issue.
CrowdStrike stated, “CrowdStrike is aware of crash reports on Windows hosts related to Falcon Sensor… Symptoms include hosts experiencing bugchecks/blue screen errors related to Falcon Sensor. Our Engineering team is actively working to resolve this issue and it is not necessary to open a support ticket,” the company added.
Furthermore, according to updates posted on the Crowdstrike sub-reddit, the engineering team at CrowdStrike has now found a way to reverse the changes brought by the update.
How to Stop the Blue Screen Error in Windows
To resolve the Blue Screen error, follow these steps:
- Boot your Windows into Safe Mode or Windows Recovery Environment.
- Go to the C:WindowsSystem32driversCrowdStrike directory.
- Find the file named “C-00000291*.sys” and delete it.
- Boot your Windows normally.
Conclusion from Repiw
This incident highlights the importance of thorough update testing before release, especially updates that have the potential to broadly affect systems. The temporary solution provided by CrowdStrike offers hope, but users should remain vigilant and ensure their systems are always updated with the latest patches to avoid similar issues in the future.
